Payday loan, title loan, or personal loan -- Charged fees or interest you didn't expect -- Complaint #4930042
Complaint Overview
Complaint ID: 4930042
Company: Figure Technologies, INC
Product: Payday loan, title loan, or personal loan
Sub-Product: Personal line of credit
Issue: Charged fees or interest you didn't expect
State: Massachusetts
ZIP Code: 02467
Date Received: 2021-11-19T12:00:00-05:00
Date Sent to Company: 2021-11-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was approached by XXXX Customer Service with a link to apply for personal loans of {$25000.00} of 8.693 % APR with a monthly payment of {$510.00} for 60 months with Figure Technologies. Figure Technologies charged a {$750.00} non-refundable origination fee for a five-year {$25000.00} personal loan. On the website of www.figure.com, the APR interest rate is stated as 8.08 % while the loan statement is stated as 9.34 %.
Frequently Asked Questions
What is Complaint #4930042 about?
Complaint #4930042 was filed against Figure Technologies, INC regarding Payday loan, title loan, or personal loan specifically about Charged fees or interest you didn't expect. It was received by the CFPB on 2021-11-19T12:00:00-05:00.
How did Figure Technologies, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Figure Technologies, INC?
Yes, visit the Figure Technologies, INC company profile at readthecomplaint.com/company/figure-technologies-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.