Debt collection -- Attempts to collect debt not owed -- Complaint #4926228

Complaint Overview

Complaint ID: 4926228

Company: Bank Of America, National Association

Product: Debt collection

Sub-Product: Mortgage debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was already discharged in bankruptcy and is no longer owed

State: California

ZIP Code: 95603

Date Received: 2021-11-18T12:00:00-05:00

Date Sent to Company: 2021-11-18T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Bank of America sold to XXXX XX/XX/2011 and was supposed to file a release of XXXX with the bankruptcy court but did not. The current title report still shows a XXXX with Bank of American and they say it's not their problem. I can not re-finance because of this XXXX.

Frequently Asked Questions

What is Complaint #4926228 about?

Complaint #4926228 was filed against Bank Of America, National Association regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-11-18T12:00:00-05:00.

How did Bank Of America, National Association respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Bank Of America, National Association?

Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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