Credit card or prepaid card -- Problem with a purchase or transfer -- Complaint #4923130
Complaint Overview
Complaint ID: 4923130
Company: Bank Of America, National Association
Product: Credit card or prepaid card
Sub-Product: Government benefit card
Issue: Problem with a purchase or transfer
Sub-Issue: Card company isn't resolving a dispute about a purchase or transfer
State: California
ZIP Code: 92394
Date Received: 2021-11-17T12:00:00-05:00
Date Sent to Company: 2021-11-17T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
on XX/XX/2020 there was a direct deposit funds transfered to a checking/savings account that was not mine in the amount of {$3000.00} bOFa sent me a new card but never refunded my money and i guess they denied my claim, also again on XX/XX/2020 another direct deposit funds transfer to another or same checking/savings account in which bOFA said they were removing that unknown linked account this time the amount was for {$160.00} and again on XX/XX/2020 in the amount of {$400.00} i filed claims for each of these transactions and bofa has said nothing in reguards and they have not refunded or giving me any updates
Frequently Asked Questions
What is Complaint #4923130 about?
Complaint #4923130 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Problem with a purchase or transfer. It was received by the CFPB on 2021-11-17T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.