Debt collection -- Attempts to collect debt not owed -- Complaint #4921677
Complaint Overview
Complaint ID: 4921677
Company: Synchrony Financial
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Texas
ZIP Code: XXXXX
Date Received: 2021-11-17T12:00:00-05:00
Date Sent to Company: 2021-11-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I am recently look at debts and negative information on my account because i'm just getting back on my feet. I'm a XXXX military veteran who was XXXX due to XXXX XXXX while in the military. While XXXX I was being taken care of by my family ( kids, their mothers, and my parents ). I had to XXXX XXXX XXXX XXXX XXXX XXXX, and focus through drills and XXXX XXXX. While all of this was going on, there were accounts that may have been opened without my permission and I was taken advantage of by my own family. My credit is horrible because these accounts were opened with no intentions of repayment and i've tried a million and one times to get this stuff taken off. The truth of the matter is that it doesn't matter what happened to me, this company just wants their money. I am asking for help as I feel so helpless in getting all of this fixed and I dont know what else to do because I can't afford a lawyer. PLEAESE HELP
Frequently Asked Questions
What is Complaint #4921677 about?
Complaint #4921677 was filed against Synchrony Financial regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-11-17T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.