Checking or savings account -- Managing an account -- Complaint #4920832

Complaint Overview

Complaint ID: 4920832

Company: Axos Financial, INC.

Product: Checking or savings account

Sub-Product: Checking account

Issue: Managing an account

Sub-Issue: Funds not handled or disbursed as instructed

State: Texas

ZIP Code: 78634

Date Received: 2021-11-17T12:00:00-05:00

Date Sent to Company: 2021-11-17T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

***Secondary Complaint to XXXX, after closing primary Complaint** Please see response to XXXX for additional issue not resolved in previous complaint. Please add that narrative here for resolution to the company.

Frequently Asked Questions

What is Complaint #4920832 about?

Complaint #4920832 was filed against Axos Financial, INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-11-17T12:00:00-05:00.

How did Axos Financial, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Axos Financial, INC.?

Yes, visit the Axos Financial, INC. company profile at readthecomplaint.com/company/axos-financial-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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