Debt collection -- Took or threatened to take negative or legal action -- Complaint #4902968
Complaint Overview
Complaint ID: 4902968
Company: Bank Of America, National Association
Product: Debt collection
Sub-Product: I do not know
Issue: Took or threatened to take negative or legal action
Sub-Issue: Threatened or suggested your credit would be damaged
State: Florida
ZIP Code: 341XX
Date Received: 2021-11-11T12:00:00-05:00
Date Sent to Company: 2021-11-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
They refused to take my fraud complaint about money taken out of my account after they had closed it due to me being XXXX. I spoke to an unidentified woman at BofA at XXXX XX/XX/2021 and she refused to take my fraud complaint, and she refused to accommodate my XXXX when requested. XXXX and XXXX her supervisor in Delaware refused to serve me or accommodate my XXXX.
Frequently Asked Questions
What is Complaint #4902968 about?
Complaint #4902968 was filed against Bank Of America, National Association regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2021-11-11T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.