Checking or savings account -- Problem caused by your funds being low -- Complaint #4892180
Complaint Overview
Complaint ID: 4892180
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem caused by your funds being low
Sub-Issue: Overdrafts and overdraft fees
State: Michigan
ZIP Code: 48237
Date Received: 2021-11-09T12:00:00-05:00
Date Sent to Company: 2021-11-09T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This is a running theme that keeps happening over and over and over again with this same account in the same company. I scheduled payments to come out of the account on Friday and the bank only posts the transactions on Monday or Tuesday at which point the funds have run too low and they can charge me an overdraft fee of {$34.00} on a transaction that was only {$36.00}. This is some XXXX, because I scheduled my recurring payments to show up on Friday and every time I make a credit card payment I schedule it at least a week in advance to come out on Friday so that it is going out of the account by Friday at XXXX or XXXX XXXX before I even wake up. Imagine my surprise to find out that the transaction was not posted until Tuesday along with the corresponding overdraft fees. So far, this bank is made almost {$700.00} and some odd dollars off of me this year in overdraft fees in that exact way.
Frequently Asked Questions
What is Complaint #4892180 about?
Complaint #4892180 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2021-11-09T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.