Debt collection -- Threatened to contact someone or share information improperly -- Complaint #4884210
Complaint Overview
Complaint ID: 4884210
Company: Portfolio Recovery Associates, LLC
Product: Debt collection
Sub-Product: I do not know
Issue: Threatened to contact someone or share information improperly
Sub-Issue: Contacted you after you asked them to stop
State: Michigan
ZIP Code: 48060
Date Received: 2021-11-06T12:00:00-05:00
Date Sent to Company: 2021-11-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I keep getting calls and mail from portfolio recovery for a previous resident that doesn't reside at my address anymore. I've asked them to stop calling my phone they then turned around and called my other phone number yesterday. Today that persons mail from them was in my mailbox. During the first call i was asked if i was the wife of this person? Portfolio recovery is steady harassing me and my residence. I wish they'd stop sending mail here and calling my phone. I don't have no accts with them all of cc 's are current and not in collections.
Frequently Asked Questions
What is Complaint #4884210 about?
Complaint #4884210 was filed against Portfolio Recovery Associates, LLC regarding Debt collection specifically about Threatened to contact someone or share information improperly. It was received by the CFPB on 2021-11-06T12:00:00-05:00.
How did Portfolio Recovery Associates, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Portfolio Recovery Associates, LLC?
Yes, visit the Portfolio Recovery Associates, LLC company profile at readthecomplaint.com/company/portfolio-recovery-associates-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.