Mortgage -- Problem with a credit reporting company's investigation into an existing problem -- Complaint #4869180
Complaint Overview
Complaint ID: 4869180
Company: Bank Of America, National Association
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Problem with a credit reporting company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Mississippi
ZIP Code: 38671
Date Received: 2021-11-02T12:00:00-05:00
Date Sent to Company: 2021-11-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Bank of America continues to report inaccurate information on my credit report regarding payment history for a mortgage account that is no longer with them. This information has been challenge via dispute and they have yet to remedy the situation. I am aware this is a violation of my rights via FCRA and I request your assistance regarding this matter. Thank you
Frequently Asked Questions
What is Complaint #4869180 about?
Complaint #4869180 was filed against Bank Of America, National Association regarding Mortgage specifically about Problem with a credit reporting company's investigation into an existing problem. It was received by the CFPB on 2021-11-02T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.