Debt collection -- Attempts to collect debt not owed -- Complaint #4860332
Complaint Overview
Complaint ID: 4860332
Company: Bank Of America, National Association
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Georgia
ZIP Code: 30045
Date Received: 2021-10-31T12:00:00-05:00
Date Sent to Company: 2021-10-31T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
BOA HAS SEN T THE ATTACHED NOTICES REGARDING OUTSTANDING FEES PERTAINING A LOCK BOX. I HAD A LOCKBOX BETWEEN XXXX TO XXXX. I CLOSED THE BOX AND SUBMITTED THE KEYS, IF I CAN RECALL I CLOSED THE ACCOUNT AT THE XXXX XXXX GEORGIA BRANCH OR THE XXXX XXXX BRANCH, KEYS WERE SUBMITTED, I DO NOT OWE THE ATTACHED PAYMENT AND WILL NOT BE RESPONSIBLE FOR THE FEES ATTACHED, .THIS BETTER NOT BE PLACED ON MY CREDIT BUREAU ALSO, IT ; S BAD ENOUGH BOA FACILITATED A FRADULUENT LOAN ON ONE OF MY HOMES, AND SABOTAGED ME BE LOSING ONE OF MY CHECKS I DEPOSITED.
Frequently Asked Questions
What is Complaint #4860332 about?
Complaint #4860332 was filed against Bank Of America, National Association regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2021-10-31T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.