Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #4859500
Complaint Overview
Complaint ID: 4859500
Company: Check Into Cash INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Check cashing service
Issue: Fraud or scam
State: California
ZIP Code: 90250
Date Received: 2021-10-29T12:00:00-05:00
Date Sent to Company: 2021-10-29T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
So I went in to the cash check cashing place with a check I had from XXXX XXXX, I dont bank with XXXX XXXX anymore but I used to. I had a check for about {$140.00} something dollars I might be wrong on that but I dont even have a copy of the check they are referring to. The lady behind the counter called XXXX XXXX to verify after a 30 min wait she called me up gave me my money and I was on my way. About a week passes and the same lady calls me and she tells me that the check bounced and without explaining to me anything else or letting me speak she begins to tell me if I didnt take the money right there and then she was going to call the cops at that moment and have me arrested. I began to tell her I didnt appreciate the tone or the contents of her communication torwards me as I went into that business like anyone else payed my fee which makes no sense why they are asking me to pay twice now. ( {$160.00} ) I have that ladys whole rant in an audio recording and I can provide it I just need help to where I should send it. I was harrassed, and stressed by her actions. In part I feel like Im not responsible for the check bouncing being as how she called XXXX XXXX and was told it was good, I think she should go after XXXX XXXX for that money. I have tried to contact XXXX but I dont know exactly what they told her as I havent been able to reach through ... the other side of me thinks if I do have to take responsibility for it then that would make sense if again the lady that called me wouldnt have harassed me the way she did. Aside from everything she said to me which was completely illegal, now I have this letter from collections because of her! Nobody from her company has called me to figure this out with me and I was told someone would. I honestly want to counter sue because I did NOTHING wrong here besides go cash a check that was verified to be good. Their business practices are illegal Ive made myself completely available to help them collect the money from XXXX. I feel completely disrespected and I will stand my ground here like I said I have an audio recording. And Id like to counter sue for their actions
Frequently Asked Questions
What is Complaint #4859500 about?
Complaint #4859500 was filed against Check Into Cash INC. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2021-10-29T12:00:00-05:00.
How did Check Into Cash INC. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Check Into Cash INC.?
Yes, visit the Check Into Cash INC. company profile at readthecomplaint.com/company/check-into-cash-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.