Checking or savings account -- Managing an account -- Complaint #4858188
Complaint Overview
Complaint ID: 4858188
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Cashing a check
State: New York
ZIP Code: 10460
Date Received: 2021-10-29T12:00:00-05:00
Date Sent to Company: 2021-10-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have deposited few checks in my new check-in accounts and some other deposits. 4 of the checks i deposited is cleared by the bank however they put a ristriction to my account and end up closing it without notifying me. I went to the bank to prove that those belongs to me. However, they still closed my account without give me any heads up and told me they will send me the money to my house but holding {$1500.00} for those checks. I received 2 checks each {$220.00} ( {$450.00} total ) from the city for my tenants XX/XX/XXXX rent. Another 2 check 's were from an attorney who was did my house closing. So those 2 check 's were issued to me to pay my credit card bill. Chase is refusing to relese those money. I reach out to them couples of time regurding the issue. I went to a branch with the closing documents and the monthly rent checks that i received but they still refused to relese those money. I also deposited {$3200.00} XXXX XXXX to one of the chase ATM on XX/XX/21 and for some reason ATM didn't able to deposit it properly and give me a receipt to reach out to Bank. I reached out to bank and filled a complaint on XX/XX/21 and still haven't heard from the bank.
Frequently Asked Questions
What is Complaint #4858188 about?
Complaint #4858188 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-10-29T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.