Mortgage -- Struggling to pay mortgage -- Complaint #4849465
Complaint Overview
Complaint ID: 4849465
Company: Bank Of America, National Association
Product: Mortgage
Sub-Product: FHA mortgage
Issue: Struggling to pay mortgage
State: Minnesota
ZIP Code: 55104
Date Received: 2021-10-27T12:00:00-05:00
Date Sent to Company: 2021-10-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have an FHA loan through Bank of America. In XX/XX/XXXX, I filed for chapter XXXX bankruptcy. ( XXXX XXXX XXXX XX/XX/XXXX ) In XX/XX/XXXX, I was laid off due to Covid-19. ( See separation letter on company letterhead ) In XX/XX/XXXX, I requested Bank of America for forbearance due to hardships caused by Covid-19 and the inability to pay my mortgage. Bank of America did not respond or comply ( SEE CFPB case history ) In XX/XX/XXXXof XX/XX/XXXX, Bank of America filed a request from automatic stay to the Chapter XXXX bankruptcy trustee, which was granted. ( XX/XX/XXXX ) In XX/XX/XXXX, Bank of America put my mortgage into foreclosure. ( SEE CFPB case history ) In XX/XX/XXXX, Bank of America began reporting my mortgage past due to the credit bureaus. ( SEE CFPB case history ) In XXXX, I again asked for mortgage forbearance. Bank of America said they could not speak to me. ( SEE CFPB case history )
Frequently Asked Questions
What is Complaint #4849465 about?
Complaint #4849465 was filed against Bank Of America, National Association regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2021-10-27T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.