Mortgage -- Trouble during payment process -- Complaint #4837790
Complaint Overview
Complaint ID: 4837790
Company: Bank Of America, National Association
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
State: Virginia
ZIP Code: 23235
Date Received: 2021-10-23T12:00:00-05:00
Date Sent to Company: 2021-10-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
More information just came in today XX/XX/2021 about this matter. See attached. I mentioned in my last report that they are delaying posting my payments and marking them as " Late '' though I make them within the grace period around the time my Social Security payment comes in. Here is proof positive that they are playing games with me. XXXX XXXX
Frequently Asked Questions
What is Complaint #4837790 about?
Complaint #4837790 was filed against Bank Of America, National Association regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2021-10-23T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.