Debt collection -- Communication tactics -- Complaint #4834652
Complaint Overview
Complaint ID: 4834652
Company: Vital Solutions, INC.
Product: Debt collection
Sub-Product: Auto debt
Issue: Communication tactics
Sub-Issue: Used obscene, profane, or other abusive language
State: Florida
ZIP Code: 327XX
Date Received: 2021-10-22T12:00:00-05:00
Date Sent to Company: 2021-10-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This company is contacting me regarding auto debt. I spoke to them on XX/XX/21 when they called from XXXX. When I spoke to them, they said that I spoke to them on XX/XX/XXXX and confirmed the debt belong sto me and that my auto insurance should have covered the amount. This is a false claim. My phone records show that I received a call from a XXXX phone number on XX/XX/XXXX, which I now know any call that shows up as " Potential Spam '' with the same first 6 digits belongs to this conpany, but I did not answer. According to 15 USC 1692e of the Fair Debt Collection Practices Act, A debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt. This company has clearly violated this section.
Frequently Asked Questions
What is Complaint #4834652 about?
Complaint #4834652 was filed against Vital Solutions, INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2021-10-22T12:00:00-05:00.
How did Vital Solutions, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Vital Solutions, INC.?
Yes, visit the Vital Solutions, INC. company profile at readthecomplaint.com/company/vital-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.