Checking or savings account -- Managing an account -- Complaint #4832624
Complaint Overview
Complaint ID: 4832624
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Savings account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Illinois
ZIP Code: 60628
Date Received: 2021-10-21T12:00:00-05:00
Date Sent to Company: 2021-11-04T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am asking for help in recovering {$180.00} that's missing out of my Chase savings account on XX/XX/2021 I withdraw {$61.00} from my savings that left balance of {$19.00} and change in it later on that evening on XX/XX/2021 I transfer two {$60.00} both to my everyday checking at Chase but somewhere someone changed it and one went into my Chase everyday checking and one went into my everyday checking at XXXX XXXX which they say they did not receive still someone in XXXX XXXX created a transfer of {$120.00} telling Chase that I did not have enough money in the bank I never made this request XXXX XXXX tried to charge me a {$35.00} in significant fun fee but they reversed it yet still whoever had my {$120.00} along with my {$60.00} at XXXX XXXX have not returned it Thank You
Frequently Asked Questions
What is Complaint #4832624 about?
Complaint #4832624 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-10-21T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.