Credit card or prepaid card -- Closing your account -- Complaint #4827665
Complaint Overview
Complaint ID: 4827665
Company: Bank Of America, National Association
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Closing your account
Sub-Issue: Company closed your account
State: California
ZIP Code: 92592
Date Received: 2021-10-20T12:00:00-05:00
Date Sent to Company: 2021-10-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
on XX/XX/XXXX my Bank of America Cash rewards supervisor XXXX has told me that my account was closed for no reason. I have had this credit card since XX/XX/XXXX with no issues. please see attached photos for proof. I was NEVER late, this is a violation of my rights and federal law of 15 U.S.C Ch. 41 TILA Act. I have a credit limit of {$8000.00} and I was never late with payments. I am also an honorable military combat veteran who served his country. They have mentioned upon reviewing my credit report we have decided to closed down the account. I never gave them permissible purpose un 15 usc 1681b that is a violation of the law to pull my report ( EVEN IF ITS SOFT PULL ) i always paid off the credit card, and i was looking to pay it off in full this month. I will be filing a BBB complaint as well as bringing this to the attorney general, public press release and social media! Being that they closed that account this affect my score and put me in a bad position credit wise which i can sue and put them in litigation for! this is an adverse action against my well being. i am the original creditor ( by federal law ) I extend the right to give you guys my credit and it actually against eh law for banks to extend credit! they fraudulently check my credit report and deemed me as a credit risk. the violation they broke was the FCRA 1681 usc ss 604 states. they did not give any warning what so ever. regardless i have great credit nd they broke the law. I will also be seeking litigation.
Frequently Asked Questions
What is Complaint #4827665 about?
Complaint #4827665 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Closing your account. It was received by the CFPB on 2021-10-20T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.