Debt collection -- Took or threatened to take negative or legal action -- Complaint #4823702
Complaint Overview
Complaint ID: 4823702
Company: Select Portfolio Servicing, INC.
Product: Debt collection
Sub-Product: Mortgage debt
Issue: Took or threatened to take negative or legal action
Sub-Issue: Seized or attempted to seize your property
State: Georgia
ZIP Code: 30068
Date Received: 2021-10-19T12:00:00-05:00
Date Sent to Company: 2021-10-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Select Portfolio Servicing, Inc is attempting to collect a debt on behalf of XXXX XXXX XXXX. Select Portfolio Servicing, Inc., purports to be a mortgage servicer servicing a loan on behalf of an investor by the name of XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX as TRUSTEE OF CERTIFICATE HOLDER MULTI-CLASS MORTGAGE PASS-THROUGH CERTIFICATES, CHASE FLEX TRUST SERIES 2007-3. However, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX as TRUSTEE OF CERTIFICATE HOLDER MULTI-CLASS MORTGAGE PASS-THROUGH CERTIFICATES, CHASE FLEX TRUST SERIES 2007-3 ; has contended that they are not the owner of the loan, they are not the owner of the land nor are they in any way shape or form involved with any foreclosure proceedings. Naturally, Select Portfolio was asked to : Validate the Debt, Provide Accounting, Verification of Claim from their alleged client the XXXX XXXX XXXX XXXX XXXXXXXX, A copy of the contact that binds both parties with signatures by both and or all parties, A Copy of any and all invoices from XXXX XXXX XXXX XXXX XXXX XXXXXXXX showing XXXX XXXX XXXX owes a debt to them, Any and all other proof a debt is owned to their alleged client XXXX XXXX XXXX XXXX XXXX XXXX The same questions have been asked for years and Select Portfolio has not been able to provide any of the documents enlisted above. It is clear, a debt is not owed to XXXX XXXX XXXX XXXX XXXX XXXXXXXX. However, Select Portfolio Servicing, Inc keeps accelerating a fake debt on their behalf, which triggers the advertisement of a Non-Judicial Foreclosure Sale. This is not legal or lawful nor can they legally or lawfully foreclose on behalf of XXXX XXXX XXXX XXXX XXXX XXXX when XXXX XXXX XXXX XXXX XXXX XXXXXXXX stated on several different occasions by several different forms of communication that they in fact are NOT THE OWNER OF THE LAND OR HOME. An error has been made on the account that Select Portfolio Servicing Inc illegally holds on behalf of XXXX XXXX XXXX. Select Portfolio Servicing Inc. are not interested in correcting the problem. If anything, they stand to financially gain from this error by imposing a debt that Select Portfolio Servicing, Inc nor XXXX XXXX XXXX XXXX XXXX XXXXXXXX had/have a vested interest in. Which means they would foreclose and profit from the proceeds even though they never made a vested interest in the collateral of the home or alleged mortgage note. Both Select Portfolio and XXXX XXXX XXXX XXXX have violated : 15 USC 1692d 806 ( 3 ) 2. ) 15 USC 1692d 806 ( 4 ) 3. ) 15 USC 1692d 807 ( 2 ) ( A ) ( B ) 4. ) 15 USC 1692d 807 ( 4 ) 5. ) 15 USC 1692d 807 ( 5 ) 6. ) 15 USC 1692d 807 ( 9 ) 7. ) 15 USC 1692d 807 ( 10 ) 8. ) 15 USC 1692d 807 ( 14 ) 9. ) 15 USC 1692d 808 ( 1 ) 10. ) 15 USC 1692d 808 ( 6 ) ( A ) 11. ) 15 USC 1692d 808 ( 6 ) ( C ) 12. ) 15 USC 1692d 809 ( b ) 13. ) 15 USC 1692d 808 ( e ) 14. ) 15 USC 1692d 812 ( a ) without prejudice
Frequently Asked Questions
What is Complaint #4823702 about?
Complaint #4823702 was filed against Select Portfolio Servicing, INC. regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2021-10-19T12:00:00-05:00.
How did Select Portfolio Servicing, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Select Portfolio Servicing, INC.?
Yes, visit the Select Portfolio Servicing, INC. company profile at readthecomplaint.com/company/select-portfolio-servicing-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.