Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #4816983

Complaint Overview

Complaint ID: 4816983

Company: Bank Of America, National Association

Product: Money transfer, virtual currency, or money service

Sub-Product: International money transfer

Issue: Other transaction problem

State: Texas

ZIP Code: 76115

Date Received: 2021-10-17T12:00:00-05:00

Date Sent to Company: 2021-10-17T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Older American

Consumer Narrative

I DID NOT HAVE MY REFUND IN 7 DAYS AS PROMISE CONCELECTION NUMBER XXXX I SEND MY MONEY IN XXXX XXXX,2021 MY COSTOMER NEVER HAVE MONEY THEN I TRY TO CANCEL MY TRANSFER I NEVER HAVE MY REFUND {$10000.00}

Frequently Asked Questions

What is Complaint #4816983 about?

Complaint #4816983 was filed against Bank Of America, National Association regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2021-10-17T12:00:00-05:00.

How did Bank Of America, National Association respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Bank Of America, National Association?

Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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