Money transfer, virtual currency, or money service -- Other transaction problem -- Complaint #4815661
Complaint Overview
Complaint ID: 4815661
Company: Robinhood Markets INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Other transaction problem
State: Ohio
ZIP Code: 453XX
Date Received: 2021-10-16T12:00:00-05:00
Date Sent to Company: 2021-10-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have XXXX XXXX shares. Thats worth over XXXX dollars. I asked on XX/XX/XXXX if I can transfer my shares that I own. Then they sent me an email saying they wouldnt let me on XX/XX/XXXX. Robinhood Securities wont let me transfer my XXXX shares to XXXX XXXX official transfer agent. All the other US brokers allow their clients to do this. Why wont Robinhood let me transfer my own shares? I bought them they are mine and want to register them in my own name.
Frequently Asked Questions
What is Complaint #4815661 about?
Complaint #4815661 was filed against Robinhood Markets INC. regarding Money transfer, virtual currency, or money service specifically about Other transaction problem. It was received by the CFPB on 2021-10-16T12:00:00-05:00.
How did Robinhood Markets INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Robinhood Markets INC.?
Yes, visit the Robinhood Markets INC. company profile at readthecomplaint.com/company/robinhood-markets-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.