Mortgage -- Applying for a mortgage or refinancing an existing mortgage -- Complaint #4810003
Complaint Overview
Complaint ID: 4810003
Company: Rocket Mortgage, LLC
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Applying for a mortgage or refinancing an existing mortgage
State: Maryland
ZIP Code: XXXXX
Date Received: 2021-10-14T12:00:00-05:00
Date Sent to Company: 2021-10-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Predatory practices of Rocket Mortgage on XX/XX/XXXX. After providing extensive personal financial information, refusal to provide rate quote and then refusal to provide fee quote in federally mandated form. Requested that they provide the quote in this form and was refused until after I completed a full application in writing after already providing full application orally over the phone.
Frequently Asked Questions
What is Complaint #4810003 about?
Complaint #4810003 was filed against Rocket Mortgage, LLC regarding Mortgage specifically about Applying for a mortgage or refinancing an existing mortgage. It was received by the CFPB on 2021-10-14T12:00:00-05:00.
How did Rocket Mortgage, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Rocket Mortgage, LLC?
Yes, visit the Rocket Mortgage, LLC company profile at readthecomplaint.com/company/rocket-mortgage-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.