Checking or savings account -- Closing an account -- Complaint #4806182
Complaint Overview
Complaint ID: 4806182
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Funds not received from closed account
State: California
ZIP Code: 95023
Date Received: 2021-10-13T12:00:00-05:00
Date Sent to Company: 2021-10-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX chase closed my account because they deemed it to risky, which is their right to. On XX/XX/XXXX my paycheck hit the account and its still sitting there. It is now XX/XX/XXXX and they have refused to give me access or to send me a check for the remaining balance. Which totals over XXXX. I have now been without money for almost 2 week because theyre holding my money hostage. My rent is late now, and now all of my bills have late fees because they wont give me my money. I need the government to step in and force them to at the very least send me a check for whats left.
Frequently Asked Questions
What is Complaint #4806182 about?
Complaint #4806182 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2021-10-13T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.