Credit card or prepaid card -- Trouble using your card -- Complaint #4803738
Complaint Overview
Complaint ID: 4803738
Company: Jpmorgan Chase & Co.
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Trouble using your card
Sub-Issue: Credit card company won't increase or decrease your credit limit
State: West Virginia
ZIP Code: 255XX
Date Received: 2021-10-12T12:00:00-05:00
Date Sent to Company: 2021-10-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/2021 I applied for a credit limit increase on my Chase XXXX XXXX with a current limit of {$500.00}. The limit increase was denied on XX/XX/2021 for : Balances on accounts are too high compared to credit limits. My credit card usage is between 30-35 % on all major credit reporting. Also, I was under the impress that 4 factors must be listed not one. I also understood that the credit score should accompany this decline. I asked Chase Card Services to reconsider the decline and that was also declined. This time with 2 reasons ... .Not 4 : Too many accounts with balances Balances on credit card accounts are high compared to credit limits. The accounts I carry with balances is small compared to the number of cards I have. Again this disclosure contained no credit score. Actually this was not even in the form of a disclosure but a secure message.
Frequently Asked Questions
What is Complaint #4803738 about?
Complaint #4803738 was filed against Jpmorgan Chase & Co. regarding Credit card or prepaid card specifically about Trouble using your card. It was received by the CFPB on 2021-10-12T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.