Credit card or prepaid card -- Problem with a purchase or transfer -- Complaint #4793813
Complaint Overview
Complaint ID: 4793813
Company: Bank Of America, National Association
Product: Credit card or prepaid card
Sub-Product: Government benefit card
Issue: Problem with a purchase or transfer
Sub-Issue: Charged for a purchase or transfer you did not make with the card
State: California
ZIP Code: 95928
Date Received: 2021-10-08T12:00:00-05:00
Date Sent to Company: 2021-10-26T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
I dont have exact dates because i have requested for months my staements i cant evem see the transactions no statements are mailef anf for months i wasnt able to even log in! y account due to hacking of my account, i have called and emailec customer support too many times to count asking for statements XXXX they told me they would be sent but have not recevied
Frequently Asked Questions
What is Complaint #4793813 about?
Complaint #4793813 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Problem with a purchase or transfer. It was received by the CFPB on 2021-10-08T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.