Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #4793367
Complaint Overview
Complaint ID: 4793367
Company: Jpmorgan Chase & Co.
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: Texas
ZIP Code: 77578
Date Received: 2021-10-08T12:00:00-05:00
Date Sent to Company: 2021-10-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/XXXX there was an advertisement on XXXX from a woman with username XXXX She was teaching a class about finance. Her website was XXXX. I clicked on her ad and she said the class would cost XXXX. I sent the money to XXXX. After I sent her XXXX she said I needed to pay XXXX for some mining fee. I sent the remaining to a XXXX. I realized I was being scammed when she kept asking for more money and fees. The website she uses doesn't even work and I was never given any materials to study. She completely lied about her class and scammed me. I reached out to chase fraud department and they did absolutely nothing for me. I been a loyal customer of chase for a very long time. I even paid off an entire mortgage using Chase bank and they dismissed everything. I reported my case to the Texas attorney general after chase wouldn't help me. Next I'll report to the local police department. Please help me get my XXXX back. I was totally scammed.
Frequently Asked Questions
What is Complaint #4793367 about?
Complaint #4793367 was filed against Jpmorgan Chase & Co. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2021-10-08T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.