Debt collection -- Took or threatened to take negative or legal action -- Complaint #4789188
Complaint Overview
Complaint ID: 4789188
Company: Citibank, N.A.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Took or threatened to take negative or legal action
Sub-Issue: Threatened to arrest you or take you to jail if you do not pay
State: Virginia
ZIP Code: 23059
Date Received: 2021-10-07T12:00:00-05:00
Date Sent to Company: 2021-10-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Company in question : XXXX XXXX XXXX Address : XXXX XXXX XXXX XXXX, XXXX XXXX, CA Phone : XXXX, XXXX Email : XXXX Individuals spoken to : XXXX XXXX, XXXX XXXX Complaint : Got a call from this company regarding unpaid debt on Citibank Account ending in XXXX. If not paid then and there, was told I was gon na be taken to court and charge for court fees and other legal fees on top of debt owed. They somehow got my credit card info and charged an amount of {$2700.00} without my consent. However, this account was originally settled in full with XXXX XXXX XXXX XXXX XXXX ( now XXXX XXXX XXXX ) and I got a letter from them stating the same. I think this is a fraudulent company and scammers trying to reach out to victims like me and take advantage of our ignorance. Please investigate and do the needful in helping others not falling into preys of these scammers.
Frequently Asked Questions
What is Complaint #4789188 about?
Complaint #4789188 was filed against Citibank, N.A. regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2021-10-07T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.