Checking or savings account -- Closing an account -- Complaint #4785819
Complaint Overview
Complaint ID: 4785819
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Company closed your account
State: Ohio
ZIP Code: 43068
Date Received: 2021-10-06T12:00:00-05:00
Date Sent to Company: 2021-10-06T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I went to check my checking account this morning and it was open then when I checked it again it said account locked. I called Bank of America and they told me my account was closed and I asked why and they told me it was no explanation and it was a business decision. I had funds that was suppose to post today and also had {$10.00} in my account I cant access. First Friday they had a outage which caused my transaction to never be processed and me getting my car repossessed to this my account being closed for no reason while I had funds in it.
Frequently Asked Questions
What is Complaint #4785819 about?
Complaint #4785819 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2021-10-06T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.