Credit card or prepaid card -- Getting a credit card -- Complaint #4773861
Complaint Overview
Complaint ID: 4773861
Company: Citibank, N.A.
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Sent card you never applied for
State: Oklahoma
ZIP Code: 74074
Date Received: 2021-10-02T12:00:00-05:00
Date Sent to Company: 2021-10-02T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XX/XX/XXXX-Received Citi Card in mail which I had not applied for. The other authorized user was someone I had never heard of. I called Citi Card Fraud Dept, they cancelled the card and will be sending me a fraud affidavit in the mail.
Frequently Asked Questions
What is Complaint #4773861 about?
Complaint #4773861 was filed against Citibank, N.A. regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2021-10-02T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.