Credit reporting, credit repair services, or other personal consumer reports -- Incorrect information on your report -- Complaint #4764000
Complaint Overview
Complaint ID: 4764000
Company: Citibank, N.A.
Product: Credit reporting, credit repair services, or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: New Jersey
ZIP Code: 07032
Date Received: 2021-09-29T12:00:00-05:00
Date Sent to Company: 2021-09-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I CALL CITI BANK ABOUT AN PREVIOUS CREDIT ACCOUNT AND THEY TOLD ME THEY DONT HAVE ANY INFORMATION ABOUT MY PERSON AND THIS MENTION ACCOUNT DUE THE FACT THEY SOLD THIS ACCOUNT TO XXXX XXXX XXXX, XXXX XXXX ( THEY SOLD ALL MY INFORMATION IN A PORTAFOLIO TO XXXX ). I ASK THE CITIBANK AGENT IF I OWN CITI BANK ANY SUM OF MONEY AND SHE SAD NOOOOO!!! I CALL XXXX XXXX XXXX, XXXX AND THE AGENT OF THIS COMPANY TOLD ME I DO NOT HAVE ANY CONTRACT OR AGREEMENT WITH XXXX XXXX BUT I NEED TO PAID XXXX XXXX DUE THE FACT I OWN CITI BANK .... ( XXXX ) I DO NOT OWN XXXX XXXX NOTHING!!!! WE DE DONT HAVE ANY BUSSINES, SIGNED CONTRACT OR AGREEMENT.
Frequently Asked Questions
What is Complaint #4764000 about?
Complaint #4764000 was filed against Citibank, N.A. regarding Credit reporting, credit repair services, or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2021-09-29T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting, credit repair services, or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.