Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #4758018
Complaint Overview
Complaint ID: 4758018
Company: Jpmorgan Chase & Co.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Fraud or scam
State: California
ZIP Code: 90221
Date Received: 2021-09-27T12:00:00-05:00
Date Sent to Company: 2021-09-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was looking to move to XXXX XXXX for my graduate program and found an ad on XXXX that seemed legit. I submitted an email application and was told the remaining documents would be mailed. This started Sunday, XXXX XXXX when I received a response back. On Monday, XX/XX/2021 I was called and asked if I was ready to accept this housing opportunity. I had mentioned I was waiting on other responses from other locations and pressured me to give a response. I was asked to send money through XXXX to email XXXX who has a bank account with Chase because it went through. I did not realize it was a scam until this weekend and when I was demanding a refund Friday, XX/XX/2021, The XXXX person was becoming hesitant and trying to make me pity him because his attorney had found someone else who would pay a larger sum of rent in advance. I was calling him out and unfortunately, I had already lost a large sum of money equaling to {$2900.00}.
Frequently Asked Questions
What is Complaint #4758018 about?
Complaint #4758018 was filed against Jpmorgan Chase & Co. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2021-09-27T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.