Checking or savings account -- Closing an account -- Complaint #4740868
Complaint Overview
Complaint ID: 4740868
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Funds not received from closed account
State: Tennessee
ZIP Code: 37379
Date Received: 2021-09-21T12:00:00-05:00
Date Sent to Company: 2021-09-21T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
On XX/XX/2021 I appeared at Bank of America branch at XXXX XXXX XXXX, XXXX, TN XXXX and closed my account # XXXX XXXX XXXX and withdrew the balance of the account. Interest of {$.00} was posted to my account and maintainance fees were charged after my account was closed. I spoke to a Bank of America agent who stated the account is not closed and can't be closed until the mounting service fees are paid. I dispute these charges because I closed my account and the bank reopened it without my permission.
Frequently Asked Questions
What is Complaint #4740868 about?
Complaint #4740868 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2021-09-21T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.