Credit card or prepaid card -- Problem with a purchase or transfer -- Complaint #4731604
Complaint Overview
Complaint ID: 4731604
Company: Bank Of America, National Association
Product: Credit card or prepaid card
Sub-Product: Government benefit card
Issue: Problem with a purchase or transfer
Sub-Issue: Card company isn't resolving a dispute about a purchase or transfer
State: Arizona
ZIP Code: 86401
Date Received: 2021-09-18T12:00:00-05:00
Date Sent to Company: 2021-09-18T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Bought vehicle from used car lot was lemon meaning not a good vehicle should have not been selling it from the beginning because it was on XXXX from previous accident learn this after purchasing vehicle went back to speak with owner owner went to agree with me on reimbursement then went back on his word I brought it to my banking institute 's attention and they have an ongoing dispute leaving my account in a negative balance and life in a bind which I don't think is fair but life itself isn't fair but right is right wrong is wrong Bank of America prepaid card services disputes I used my California EDD Bank of America prepaid card to make purchase of vehicle now it's in disputes hands at Bank of America and they are taking their time leaving my account in a negative balance so any and all funds from my unemployment goes towards negative balance
Frequently Asked Questions
What is Complaint #4731604 about?
Complaint #4731604 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Problem with a purchase or transfer. It was received by the CFPB on 2021-09-18T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.