Credit card or prepaid card -- Problem with a purchase or transfer -- Complaint #4713973

Complaint Overview

Complaint ID: 4713973

Company: Bank Of America, National Association

Product: Credit card or prepaid card

Sub-Product: Government benefit card

Issue: Problem with a purchase or transfer

Sub-Issue: Charged for a purchase or transfer you did not make with the card

State: Texas

ZIP Code: 75074

Date Received: 2021-09-12T12:00:00-05:00

Date Sent to Company: 2021-09-12T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I cant find my Edd card in my mailbox earlier so I got it recently and didnt meet any amount on it, I got it recently and couldnt find anything on it anymore I receive a debit of {$1500.00} on the date of XX/XX/2021 Another debit of {$1500.00} on the date of XX/XX/2021 Another debit of {$1500.00} on the date of XX/XX/2021 The last debit was {$750.00} all was Direct deposit transfer funds to checking/savings account I really need this money for myself cuz Im stuck out here, need some help no one if helping

Frequently Asked Questions

What is Complaint #4713973 about?

Complaint #4713973 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Problem with a purchase or transfer. It was received by the CFPB on 2021-09-12T12:00:00-05:00.

How did Bank Of America, National Association respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.

Can I see other complaints against Bank Of America, National Association?

Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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