Credit card or prepaid card -- Struggling to pay your bill -- Complaint #4708188
Complaint Overview
Complaint ID: 4708188
Company: Synchrony Financial
Product: Credit card or prepaid card
Sub-Product: Store credit card
Issue: Struggling to pay your bill
Sub-Issue: Credit card company won't work with you while you're going through financial hardship
State: Texas
ZIP Code: 78130
Date Received: 2021-09-09T12:00:00-05:00
Date Sent to Company: 2021-09-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Due to Covid caused financial hardship, I have been unable to make consistent monthly payments to Synchrony regarding my Amazon.com card. They have already made a ton of money off of interest from me and I would just like to settle the account or reach a better payment agreement as Covid has really hurt my business.
Frequently Asked Questions
What is Complaint #4708188 about?
Complaint #4708188 was filed against Synchrony Financial regarding Credit card or prepaid card specifically about Struggling to pay your bill. It was received by the CFPB on 2021-09-09T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.