Checking or savings account -- Closing an account -- Complaint #4708031
Complaint Overview
Complaint ID: 4708031
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Checking account
Issue: Closing an account
Sub-Issue: Funds not received from closed account
State: Massachusetts
ZIP Code: 02302
Date Received: 2021-09-09T12:00:00-05:00
Date Sent to Company: 2021-09-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
two days ago Bank of America closed my two checking accounts and savings account without cause and are refusing to let me have access to my funds until after XX/XX/2021. I am XXXX yrs old and need the funds for prescriptions, rent and insurance payments among other reasons. I did not do anything illegal or write any bad instruments or overdrawn my accounts. I have called several people at BOfA and told they can not release my money. they also have interrupted the social security check on the XXXX. they are located all over the country and can not let me talk to local management to get me access to my funds. I was sent several checks I did not solicit and was asked by a friend to deposit them deposited them and found out only recently that two were stolen checks and one was overdrawn the writers account.. I did not spend or try to collect any of that money. the bank unilaterally closed my accounts as if I was attempting to defraud them. I just want my legally own money not connected with those checks and the bank is refusing to give it to me or allow me to pay for necessities. I think that is grossly illegal to keep me from my legal money in a timely fashion.
Frequently Asked Questions
What is Complaint #4708031 about?
Complaint #4708031 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2021-09-09T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.