Checking or savings account -- Problem caused by your funds being low -- Complaint #4706660
Complaint Overview
Complaint ID: 4706660
Company: Jpmorgan Chase & Co.
Product: Checking or savings account
Sub-Product: Savings account
Issue: Problem caused by your funds being low
Sub-Issue: Non-sufficient funds and associated fees
State: Virginia
ZIP Code: 232XX
Date Received: 2021-09-09T12:00:00-05:00
Date Sent to Company: 2021-09-09T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
JPMorgan Chase refuses to offer refunds for access to funds. I transferred money from my savings account and they charged {$5.00}. Reg D was removed in 2020, so this fee structure is now predatory. I understand the fee is small in size, but the fact that theyre charging fees for access to money is uncalled for and with no warning. Their response was that they would not be able to help and would no longer respond after two messages.
Frequently Asked Questions
What is Complaint #4706660 about?
Complaint #4706660 was filed against Jpmorgan Chase & Co. regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2021-09-09T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.