Money transfer, virtual currency, or money service -- Unexpected or other fees -- Complaint #4695942

Complaint Overview

Complaint ID: 4695942

Company: Bank Of America, National Association

Product: Money transfer, virtual currency, or money service

Sub-Product: Money order

Issue: Unexpected or other fees

State: California

ZIP Code: XXXXX

Date Received: 2021-09-06T12:00:00-05:00

Date Sent to Company: 2021-09-06T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: No

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

A transfer I knew nothing of BANK OF AMERICA Fund Transfer XX/XX/2021 XXXX Direct Deposit Funds Transfer to checking/savings $ XXXX

Frequently Asked Questions

What is Complaint #4695942 about?

Complaint #4695942 was filed against Bank Of America, National Association regarding Money transfer, virtual currency, or money service specifically about Unexpected or other fees. It was received by the CFPB on 2021-09-06T12:00:00-05:00.

How did Bank Of America, National Association respond to this complaint?

The company responded with: "Closed with explanation". The response was not timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.

Can I see other complaints against Bank Of America, National Association?

Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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