Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #4691957
Complaint Overview
Complaint ID: 4691957
Company: Xoom Corporation
Product: Money transfer, virtual currency, or money service
Sub-Product: Domestic (US) money transfer
Issue: Fraud or scam
State: Georgia
ZIP Code: 30047
Date Received: 2021-09-03T12:00:00-05:00
Date Sent to Company: 2021-09-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In XX/XX/2021 I received an email from Xoom XXXX informing me of a transaction to : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX California XXXX United States XXXX There amount taken out of my account is {$800.00}. This was never authorized by me and I do not know the company or recipient. Please help.
Frequently Asked Questions
What is Complaint #4691957 about?
Complaint #4691957 was filed against Xoom Corporation regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2021-09-03T12:00:00-05:00.
How did Xoom Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Xoom Corporation?
Yes, visit the Xoom Corporation company profile at readthecomplaint.com/company/xoom-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.