Checking or savings account -- Managing an account -- Complaint #4679594
Complaint Overview
Complaint ID: 4679594
Company: Citibank, N.A.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Louisiana
ZIP Code: 706XX
Date Received: 2021-08-31T12:00:00-05:00
Date Sent to Company: 2021-09-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
On the day of XX/XX/2021 wallet and phone was stolen along wit a friends old check i was waiting on a loan to go into my account. I was that i had money that was for the amount of loan. someone tryed to wire transfer money out so i sent it to my wife to where it would not get taken agin and now my account is closed and her account is having problems wallet had my ss card id and birth certifecate in it with my along with all my cards.
Frequently Asked Questions
What is Complaint #4679594 about?
Complaint #4679594 was filed against Citibank, N.A. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-08-31T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.