Mortgage -- Closing on a mortgage -- Complaint #4661145
Complaint Overview
Complaint ID: 4661145
Company: Rocket Mortgage, LLC
Product: Mortgage
Sub-Product: Reverse mortgage
Issue: Closing on a mortgage
State: Mississippi
ZIP Code: 39466
Date Received: 2021-08-25T12:00:00-05:00
Date Sent to Company: 2021-09-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
In 2016 quicken loans under one reverse mortage made me take this mortage so they could make money. I was not in my right mind at the time due to other issues bothering me. They too complete advance of me. There so-called counseling phone call was rediculious. Then they scammed me to charge me for lots of fees tobepaid from the small amount of money I received. Such as termite inspection and treatment, appraisal fees and insurance and more so I only got XXXX dollars for a pd for 4br 2 bath home on a large lot fully landccaped. I feel totally injured. This has ruined my life and now my XXXX sons will suffer as well as I have nothing to leave them. I've workmen most 2 jobs since 14 years old. My house was pd in full because that was my largest dream. I pd it in 20 yrs, only to have this company steal it from me. I have tried to offer them way less money but they will not even consider that. Now the house need a so much work than it is not work doing even if I could. I'm XXXX soon and this is so gut wrenching for me and my kids. I know you can't or won't do anything about it. All govt. Is doing is throwing money away to parents who are vacationing on their child tax credit money. XXXX.
Frequently Asked Questions
What is Complaint #4661145 about?
Complaint #4661145 was filed against Rocket Mortgage, LLC regarding Mortgage specifically about Closing on a mortgage. It was received by the CFPB on 2021-08-25T12:00:00-05:00.
How did Rocket Mortgage, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Rocket Mortgage, LLC?
Yes, visit the Rocket Mortgage, LLC company profile at readthecomplaint.com/company/rocket-mortgage-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.