Debt collection -- False statements or representation -- Complaint #4661132
Complaint Overview
Complaint ID: 4661132
Company: Jpmorgan Chase & Co.
Product: Debt collection
Sub-Product: Credit card debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: North Carolina
ZIP Code: 27455
Date Received: 2021-08-25T12:00:00-05:00
Date Sent to Company: 2021-08-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I paid on this account, and it did not report to any of credit agencies that i made a payment, but did report negative information, XXXX acct number Jpmcb account /chase, I have disputed 4 times that i have made a payment and You have not updated my account. I have copied a screen print of me paying the account, THis would have moved my credit and showed that I had paid on this account like I told my potential employer I would. It did not reflect after 3 tries and they did not give me the job. The job was {$98000.00} a year. I am now headed to my lawyers as you will be one of the parties directly liable for me not obtaining my job. I have requested you take JPmcb off of my report because they are not accurately reporting my payment for the 3rd request. Please take them off of my report asap or I will have to get a lawyer for recourse. Thanks My number is XXXX
Frequently Asked Questions
What is Complaint #4661132 about?
Complaint #4661132 was filed against Jpmorgan Chase & Co. regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2021-08-25T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.