Credit card or prepaid card -- Problem with a purchase or transfer -- Complaint #4651488
Complaint Overview
Complaint ID: 4651488
Company: Bank Of America, National Association
Product: Credit card or prepaid card
Sub-Product: Government benefit card
Issue: Problem with a purchase or transfer
Sub-Issue: Card company isn't resolving a dispute about a purchase or transfer
State: California
ZIP Code: 91745
Date Received: 2021-08-22T12:00:00-05:00
Date Sent to Company: 2021-08-22T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I filed a complaint and dispute with Bank of America they found that it was 100 % in my favor and if my money was supposed to be deposited immediately however I've had been having trouble for the last 15 days receiving my money back from Bank of America now yesterday XX/XX/2020 the claim says resolved and paid this is fraud nothing has been resolved and nothing has been paid and nobody knows nothing at Bank of America they say they can not access my account to be able to help me
Frequently Asked Questions
What is Complaint #4651488 about?
Complaint #4651488 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Problem with a purchase or transfer. It was received by the CFPB on 2021-08-22T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.