Credit card or prepaid card -- Getting a credit card -- Complaint #4651395
Complaint Overview
Complaint ID: 4651395
Company: Jpmorgan Chase & Co.
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Getting a credit card
Sub-Issue: Sent card you never applied for
State: Illinois
ZIP Code: 601XX
Date Received: 2021-08-21T12:00:00-05:00
Date Sent to Company: 2021-08-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I applied for an Amazon store card on XX/XX/21 and instead of the store card I received a Amazon Prime Rewards Visa. It was the wrong card and I contacted both Amazon and Chase and they both said to go to the credit bureaus because it was out of their hands. I keep filing dispute after dispute and it is being rejected. I never applied for this specific card. Now I have a closed account because it is the wrong card and I do not use it and closed it.
Frequently Asked Questions
What is Complaint #4651395 about?
Complaint #4651395 was filed against Jpmorgan Chase & Co. regarding Credit card or prepaid card specifically about Getting a credit card. It was received by the CFPB on 2021-08-21T12:00:00-05:00.
How did Jpmorgan Chase & Co. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Jpmorgan Chase & Co.?
Yes, visit the Jpmorgan Chase & Co. company profile at readthecomplaint.com/company/jpmorgan-chase-co to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.