Credit card or prepaid card -- Problem when making payments -- Complaint #4643234
Complaint Overview
Complaint ID: 4643234
Company: Synchrony Financial
Product: Credit card or prepaid card
Sub-Product: Store credit card
Issue: Problem when making payments
Sub-Issue: Problem during payment process
State: Florida
ZIP Code: XXXXX
Date Received: 2021-08-18T12:00:00-05:00
Date Sent to Company: 2021-09-01T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
i had a bad time in XXXX XXXX florida had a hurrican and storm and i was not able to pay so i wrote hsn card synchrony bank a good will latter tellin them why i was late and they send me a latter back sayin they will remove it in XXXX but never did and my credit is still hurting frm this also drop my limit frm XXXX to XXXX to closeing my acct after i been a good loyal cumsmer for 6 year dats how they do me badbad
Frequently Asked Questions
What is Complaint #4643234 about?
Complaint #4643234 was filed against Synchrony Financial regarding Credit card or prepaid card specifically about Problem when making payments. It was received by the CFPB on 2021-08-18T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.