Debt collection -- Written notification about debt -- Complaint #4639213
Complaint Overview
Complaint ID: 4639213
Company: Brown And Joseph, Ltd
Product: Debt collection
Sub-Product: Credit card debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: New York
ZIP Code: 125XX
Date Received: 2021-08-17T12:00:00-05:00
Date Sent to Company: 2021-08-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American
Consumer Narrative
On XX/XX/XXXX I received a letter from Brown & Joseph, XXXX XXXX XXXX, XXXX XXXX, XXXX, IL XXXX regarding a debt of {$120.00} owed to the XXXX XXXX XXXX XXXX XXXX. Because I have no record of owing this money and no idea what insurance product I supposedly received, I wrote back on XX/XX/XXXX requesting written verification of the debt, including copies of any invoices and the group insurance policy. On XX/XX/XXXX I received a letter dated XX/XX/XXXX from Brown & Joseph stating the account would be turned over to a law firm unless I paid the amount due within 48 hours. I called on XX/XX/XXXX and was told the account would be turned over at XXXX XXXX that day and that they would not provide me with any details. I still don't know what the debt is for.
Frequently Asked Questions
What is Complaint #4639213 about?
Complaint #4639213 was filed against Brown And Joseph, Ltd regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2021-08-17T12:00:00-05:00.
How did Brown And Joseph, Ltd respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Brown And Joseph, Ltd?
Yes, visit the Brown And Joseph, Ltd company profile at readthecomplaint.com/company/brown-and-joseph-ltd to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.