Checking or savings account -- Managing an account -- Complaint #4632444
Complaint Overview
Complaint ID: 4632444
Company: Bank Of America, National Association
Product: Checking or savings account
Sub-Product: Savings account
Issue: Managing an account
Sub-Issue: Banking errors
State: Florida
ZIP Code: 33025
Date Received: 2021-08-15T12:00:00-05:00
Date Sent to Company: 2021-09-01T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/20 I deposited {$1500.00} in my Bank of America checking account. The same day I noticed a withdrawal for {$15000.00} account and I called the claims department from Bank of America. They responded closing all my accounts. Checking account, savings account with {$10000.00} and business account with {$2000.00}. As today, I just received a check {$2000.00} from my business account. I called multiple times and nobody has a response to me. I was really affected because during this month I was unable to pay all my monthly expenses. I need to receive my money back and nobody explained to me what happened.
Frequently Asked Questions
What is Complaint #4632444 about?
Complaint #4632444 was filed against Bank Of America, National Association regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-08-15T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.