Payday loan, title loan, or personal loan -- Getting the loan -- Complaint #4632248
Complaint Overview
Complaint ID: 4632248
Company: Qc Holdings INC
Product: Payday loan, title loan, or personal loan
Sub-Product: Installment loan
Issue: Getting the loan
State: Idaho
ZIP Code: 83814
Date Received: 2021-08-15T12:00:00-05:00
Date Sent to Company: 2021-08-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
On XX/XX/21 I went into Lendnation in XXXX to pay off a {$350.00} loan I had just made on XX/XX/21. I was told I could loan again, but I wanted to keep my payments around $ XXXX {$200.00}. I asked about what the terms of the loan would be, the employee seemed surprised to being asked such a question but rattled off a bunch of figures ... if you loan this much for this long your payments will be .... it was a lot of info not easily digestible so I asked if she could show me what she was talking about. She couldn't twist the monitor so I could see, didn't try, didn't print anything at all. It was the very end of the day,, they were closing ... So, I picked one of the options ( I think ). I know she funded {$650.00} to my debit card. I know my due date is the XXXX. I did not receive any documents to take home at all. I signed three papers, one of which said APR and the finance charge and total payments after all paid according to schedule. I commented on the number I briefly saw, and went to point to it but the employee quickly interrupted me and turned the page where she indicated for me to sign. ( Since I had just paid off my previous loan at pretty reasonable rates [ it seemed, retrospect shows it was because I paid it off a few weeks after getting it ] ) Afterwards, I looked at the paperwork from the previous loan, as I remember insisting they print that one for me. The previous loan was for {$350.00}. I was in shock to see the finance charge on {$350.00} for 11 months was {$820.00}! If I had gone to full term I would have paid {$1100.00}! This seems as they say, UNCONSCIONABLE. When XXXX came around,, I did not have time to call Lendnation before closing to see what my payment due that day was supposed to be. - no paperwork.. So I decided to put debit card controls on my bank card that day with plans to call or go in the next morning. When I woke up the am of the XXXX, my bank had alerted me to the fact the night before there was 2 denied attempts of withdrawal, which I expected, but in addition they had just got around my debit card control options ( which was to block any charge over {$100.00} ) by making 4 consecutive and equal charges of $ XXXX. This was at XXXX. I was mad. THE ATTACHED IS THE PREVIOUS LOAN
Frequently Asked Questions
What is Complaint #4632248 about?
Complaint #4632248 was filed against Qc Holdings INC regarding Payday loan, title loan, or personal loan specifically about Getting the loan. It was received by the CFPB on 2021-08-15T12:00:00-05:00.
How did Qc Holdings INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Qc Holdings INC?
Yes, visit the Qc Holdings INC company profile at readthecomplaint.com/company/qc-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.