Credit card or prepaid card -- Fees or interest -- Complaint #4631081
Complaint Overview
Complaint ID: 4631081
Company: Bank Of America, National Association
Product: Credit card or prepaid card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Charged too much interest
State: New Jersey
ZIP Code: 08205
Date Received: 2021-08-14T12:00:00-05:00
Date Sent to Company: 2021-08-14T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
Case # XXXX Re : Account XXXX XXXX XXXX XXXX Dear Sir, Thanks you for your letter dated XX/XX/XXXX but I do not agree with the amount of your credit. I have 2 loans with B of A and by XX/XX/2021 {$2800.00} was due for the purchases and this was paid prior to that date therefore the only debt that remained was for the Direct Deposit of {$4400.00} at 1.99 %. My TOTAL monthly interest charge in XXXX should not exceed the monthly interest rate of 1.99 % for the {$4400.00} owed which would be less than {$8.00}. I would appreciate it very much if you would credit my account with the proper amount. Cordially yours, XXXX XXXX
Frequently Asked Questions
What is Complaint #4631081 about?
Complaint #4631081 was filed against Bank Of America, National Association regarding Credit card or prepaid card specifically about Fees or interest. It was received by the CFPB on 2021-08-14T12:00:00-05:00.
How did Bank Of America, National Association respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card or prepaid card) and describe your issue in detail.
Can I see other complaints against Bank Of America, National Association?
Yes, visit the Bank Of America, National Association company profile at readthecomplaint.com/company/bank-of-america-national-association to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.