Payday loan, title loan, or personal loan -- Can't contact lender or servicer -- Complaint #4629105
Complaint Overview
Complaint ID: 4629105
Company: Synchrony Financial
Product: Payday loan, title loan, or personal loan
Sub-Product: Title loan
Issue: Can't contact lender or servicer
State: Pennsylvania
ZIP Code: 172XX
Date Received: 2021-08-13T12:00:00-05:00
Date Sent to Company: 2021-08-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Synchrony bank ( formerly GE money bank ) I bought a XXXX XXXX, need lein payoff paper to title it. Faxed All info. Starting in early XXXX. 5 times, called 17 times. Talked to 1 person was told 10 days. XXXX, and in XXXX. Now No answer. Left at least 8 recordings. ( lein was paid off approx. 7 years ago. ) Bank # XXXX. My home phone is # XXXX. Please help me with this. Notary also tried, fax and by phone. THANK YOU. XXXX XXXX.
Frequently Asked Questions
What is Complaint #4629105 about?
Complaint #4629105 was filed against Synchrony Financial regarding Payday loan, title loan, or personal loan specifically about Can't contact lender or servicer. It was received by the CFPB on 2021-08-13T12:00:00-05:00.
How did Synchrony Financial respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, or personal loan) and describe your issue in detail.
Can I see other complaints against Synchrony Financial?
Yes, visit the Synchrony Financial company profile at readthecomplaint.com/company/synchrony-financial to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.