Checking or savings account -- Managing an account -- Complaint #4626120
Complaint Overview
Complaint ID: 4626120
Company: Citibank, N.A.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Maryland
ZIP Code: 20904
Date Received: 2021-08-12T12:00:00-05:00
Date Sent to Company: 2021-08-12T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On Friday XX/XX/XXXX {$43000.00} in cash was deposited in XXXX of XXXX dealership 's account for a car payment but until today ( Thursday XX/XX/XXXX ) the car dealership is still unable to see the funds in their account. Citibank ( branch of XXXX ) is the location where the money was deposited and 6 days later the money is still not available.
Frequently Asked Questions
What is Complaint #4626120 about?
Complaint #4626120 was filed against Citibank, N.A. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2021-08-12T12:00:00-05:00.
How did Citibank, N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Citibank, N.A.?
Yes, visit the Citibank, N.A. company profile at readthecomplaint.com/company/citibank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.